Privacy Policy.

Introduction

Oisigma.com LLC (“Oisigma,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit oisigma.com, create an account, or use our services.

This policy applies to users worldwide and is intended to comply with applicable data protection laws, including the GDPR and CCPA, where applicable.

Information we collect

a. Information you provide to us.

When you create an account, subscribe to our services, or contact us, we collect:

• Full name
• Email address
• TradingView username
• Account and subscription status
• Messages and information submitted via contact forms

Contact form submissions may be stored within our website platform and transmitted to us via email for support and communication purposes.

b. Payment information.

Payments are processed by Stripe. We do not collect or store credit card numbers. However, we may receive limited payment-related metadata such as:

• Billing name and email
• Country
• Transaction identifiers
• Subscription status

c. Automatically collected information.

When you access our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and similar tracking technologies

This information is collected via Webflow and, where consent is provided, Google Analytics.

How we use your information

We use personal information to:

• Create and manage user accounts
• Verify and provision access to our services
• Process subscriptions and payments
• Respond to inquiries and provide customer support
• Operate, secure, and improve our website and services
• Send service-related communications
• Send marketing and promotional communications (subject to opt-out)
• Comply with legal and regulatory obligations

We do not sell personal information.

Third-party service providers

We rely on trusted third-party service providers to operate our services, including:

Core service providers.

• Webflow — website hosting and frontend delivery
• Memberstack — user authentication and account management
• Stripe — payment processing and subscription billing
• Google Analytics — website usage analytics (activated only after consent where required)

Infrastructure, security, and website functionality.

We also use third-party services to ensure the security, performance, and functionality of our website, including:

• Cloudflare — content delivery, performance optimization, and protection against malicious traffic
• Website contact forms used to receive and manage user inquiries
• Google Fonts and Google Hosted Libraries — for loading fonts and website resources
• Google reCAPTCHA — for preventing spam and automated abuse

These services may process technical data such as IP addresses, browser information, and device data solely for security, performance, and functionality purposes.

We may engage additional third-party service providers to support our operations (e.g., infrastructure, communications, security). Such providers are authorized to process personal data only as necessary to perform services on our behalf and in accordance with applicable data protection laws.

Cookies and analytics

We use cookies and similar technologies to ensure website functionality and to understand how users interact with our site.

Analytics cookies are used only where users have provided consent, in accordance with applicable law. Some third-party services used for security and performance may set or access cookies or similar technologies as part of their operation.

Data retention

We retain personal data only for as long as necessary to:

• Provide our services
• Maintain business and financial records
• Respond to inquiries
• Comply with legal obligations

Users may request account deletion by contacting us, subject to applicable retention requirements.

International data transfers

Your personal data may be processed in countries other than your own. Where required, we implement appropriate safeguards to ensure such transfers comply with applicable data protection laws.

Your rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to or restrict processing

Requests can be submitted using the contact information below.

Data security

We implement reasonable administrative, technical, and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

Children's privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact information

You can contact us or write directly to hello@oisigma.com with questions about this Privacy Policy.